Terms and conditions
Our Privacy Policy outlines how Vectorsoft collects, uses, and safeguards user and patient information across the platform. The policy includes how we protect personal and medical data in compliance with privacy laws, including HIPAA. We are committed to maintaining transparency regarding how we use patient and provider data to ensure confidentiality and security. If you have any questions about your data or our policies, we encourage you to reach out to our support team.
1. Definitions
"Vectorsoft," “We,” “Our" refers to the software platform and its operators. "User," "You", "Your" refers to any individual or entity that accesses or uses the Services. "Provider" refers to a healthcare professional or organization using the Vectorsoft platform to manage patient care, including but not limited to doctors, nurses, and clinicians. "Patient" refers to individuals receiving care from Providers using the Vectorsoft platform. "Platform" refers to the website and software provided by Vectorsoft, accessible through various devices or applications.
2. Acceptance of Terms
By accessing, registering, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization (e.g., a healthcare clinic), you represent and guarantee that you have the authority to bind the organization to these Terms. If you do not agree to these Terms, you should refrain from using the Platform and Services.
3. User Eligibility
You must be at least 18 years old to use the Services. By using the Services, you confirm that you are either a licensed healthcare provider, a representative of a healthcare facility, or another authorized user with the necessary rights to access and use the Services. You agree to provide accurate, current, and complete information when registering or using the Services.
4. License to Use the Services
Grant of License: Subject to these Terms, Vectorsoft grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for lawful purposes and in accordance with these Terms. Restrictions on Use: You agree not to: Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services. Use the Services in any manner that could damage, disable, overburden, or impair the functionality of the Services. Use the Services for any unlawful purpose or in any way that violates applicable laws and regulations.
5. User Responsibilities
As a User of the Services, you agree to: Provide Accurate Information: You agree to provide true, accurate, and up-to-date information when using the Services. You are responsible for the accuracy and completeness of the information you input into the platform. Compliance with Applicable Laws: You agree to comply with all applicable laws and regulations, including those governing healthcare practices (e.g., HIPAA in the U.S. or other data protection regulations in your jurisdiction). Patient Consent: If applicable, you agree to obtain the necessary consent from patients before sharing their personal and medical information through the platform.
6. E-Prescribing and Medication Management
E-Prescribing Functionality: The e-prescribing functionality available through the Services allows healthcare providers to electronically send prescriptions directly to pharmacies. You acknowledge that Vectorsoft is not responsible for ensuring the accuracy, legality, or appropriateness of prescriptions and that such responsibility lies with the prescribing healthcare provider. Medication Choices: Providers have the freedom to choose medications based on clinical decisions. Patients, in turn, have the option to choose the pharmacy to which their prescriptions are sent.
7. Payment and Billing
Subscription Fees: Vectorsoft may charge fees for the use of certain features or Services (e.g., subscription to the platform, billing services). The applicable fees will be outlined in the relevant agreements or invoices, and Users agree to pay such fees in a timely manner. Billing and Payment Terms: You agree to provide accurate payment information and authorize Vectorsoft to charge any fees for the Services. Failure to pay applicable fees may result in suspension or termination of access to the Services. Revenue Cycle Management (RCM): If you subscribe to RCM services, you agree to provide accurate billing information and cooperate in the submission and collection of insurance claims or patient payments.
8. Privacy and Security
Data Privacy: Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data, including patient information. Security Measures: Vectorsoft uses commercially reasonable efforts to protect the security of your data, including encryption and access control measures. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
9. Third-Party Services and Integrations
Third-Party Providers: The Services may integrate with third-party services, including pharmacies, insurance providers, or other healthcare-related organizations. Vectorsoft is not responsible for the actions, services, or policies of third parties, and you acknowledge that interactions with third parties are at your own risk. Pharmacy Networks: Vectorsoft does not endorse or guarantee the services of any specific pharmacy. Users have the flexibility to send prescriptions to any pharmacy in the network, but Vectorsoft does not assume responsibility for the fulfillment of prescriptions.
10. Termination and Suspension
Termination by Vectorsoft: Vectorsoft reserves the right to suspend or terminate access to the Services for any user that violates these Terms, engages in illegal activities, or disrupts the functioning of the platform. Termination by User: You may terminate your use of the Services at any time by contacting us. Any outstanding fees or obligations incurred before termination will remain due. Effect of Termination: Upon termination, your right to access and use the Services will cease. Any data associated with your account may be retained in accordance with our Privacy Policy.
11. Disclaimers and Limitations of Liability
Disclaimer of Warranties: The Services are provided "as is" and "as available," without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Limitation of Liability: To the fullest extent permitted by law, Vectorsoft’s liability for any claims arising out of or related to the Services is limited to the amount paid by you for the Services in the 12-month period preceding the claim. Vectorsoft will not be liable for any indirect, incidental, or consequential damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless Vectorsoft, its affiliates, employees, and agents from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of or in connection with your use of the Services, your breach of these Terms, or your violation of any applicable law or third-party rights.
13. Governing Law and Dispute Resolution
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Vectorsoft operates, without regard to its conflict of law principles. Dispute Resolution: Any disputes arising out of or in connection with these Terms will be resolved through binding arbitration in the jurisdiction where Vectorsoft operates. You agree to waive any right to a trial by jury or class action.
14. Modifications to the Terms
Vectorsoft reserves the right to modify or update these Terms at any time. When changes are made, we will update the Effective Date above and notify users via the platform or email. Continued use of the Services after such modifications constitutes acceptance of the new Terms.
15. Miscellaneous
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vectorsoft regarding the use of the Services. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Waiver: Any failure by Vectorsoft to enforce any provision of these Terms shall not be construed as a waiver of such provision